1Z0-1161-1 Online Prüfung, 1Z0-1161-1 Deutsche

Wollen Sie größere Errungenschaften in der IT-Branche erzielen, dann ist es richtig, Fast2test zu wählen. Die Schulungsunterlagen zur Oracle 1Z0-1161-1 Zertifizierungsprüfung aus Fast2test werden von den erfahrenen Experten durch ständige Praxis und Forschung bearbeitet. Sie verfügen über hohe Genauigkeiten und große Reichweite. Haben Sie die Schulungsunterlagen zur Oracle 1Z0-1161-1 Zertifizierungsprüfung aus Fast2test, dann haben Sie den Schlüssel zum Erfolg.

Oracle 1Z0-1161-1 Prüfungsplan:

Thema	Einzelheiten
Thema 1	Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Thema 2	OMBPs for CX Service: This section of the exam measures the skills of OGL Administrators and focuses on customer service processes within Oracle Cloud. It explains the process from initial customer contact to service resolution, ensuring efficient and timely handling of customer inquiries. The design considerations and important takeaways for CX Service OMBPs are discussed, helping businesses improve their service operations. Additionally, key metrics are outlined to measure the successful execution of CX Service OMBPs, ensuring high-quality customer support and satisfaction.
Thema 3	Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.

>> 1Z0-1161-1 Online Prüfung <<

1Z0-1161-1 Deutsche & 1Z0-1161-1 Zertifizierungsantworten

Ohne Zeitaufwand und Anstrengung die Oracle 1Z0-1161-1 Prüfung zu bestehen ist unmöglich, daher bemühen wir uns darum, Ihre Belastung der Vorbereitung auf Oracle 1Z0-1161-1 zu erleichtern. Standardisierte Simulierungsrüfung und die leicht zu verstehende Erläuterungen können Ihnen helfen, allmählich die Methode für Oracle 1Z0-1161-1 Prüfung zu beherrschen. Um mehr Stress von Ihnen zu beseitigen versprechen wir, falls Sie die Prüfung nicht bestehen, geben wir Ihnen volle Rückerstattung der Oracle 1Z0-1161-1 Prüfungsunterlagen nach der Überprüfung Ihres Zeugnisses. Fast2test ist vertrauenswüdig!

Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 1Z0-1161-1 Prüfungsfragen mit Lösungen (Q10-Q15):

10. Frage
How do AI/ML technologies enhance the Knowledge Gap to Deliver Resolution OMBP in improving service agent productivity?

A. AI/ML focuses on generating automated knowledge base articles, and agents manually search for relevant solutions during customer interactions.
B. AI/ML for Customer Segmentation provides targeted marketing and personalized customer experiences.
C. AI/ML-assisted issue resolution suggests potential solutions to service agents.

Antwort: C

Begründung:
The Knowledge Gap to Deliver Resolution OMBP aims to empower agents to resolve issues using knowledge resources. AI/ML enhances this by assisting issue resolution and suggesting potential solutions to service agents.
Suggested Solutions: AI analyzes case details and historical data to recommend relevant resolutions in real-time, reducing agent search time and improving accuracy.
This boosts productivity by streamlining the resolution process and minimizing manual effort.
Option A (Automated Articles): Generating articles is useful, but manual searching negates productivity gains.
Option B (Segmentation): This applies to marketing, not service resolution.
Oracle Fusion Cloud CX Service documentation, such as "Oracle AI for Fusion Applications," emphasizes AI/ML's role in resolution assistance for agent efficiency.

11. Frage
How do AI/ML technologies assist in enhancing productivity within the Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing?

A. ML algorithms forecast market trends, guiding campaign strategies.
B. AI provides robust reporting options, allowing for better customer targeting and behavioral analysis.
C. ML generates creative content for campaigns, reducing human effort.
D. AI-powered chatbots handle customer inquiries, allowing agents to focus on complex tasks.

Antwort: B

Begründung:
The Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing focuses on turning marketing campaigns into sales opportunities. AI/ML enhances productivity here by providing robust reporting options, allowing for better customer targeting and behavioral analysis.
AI analyzes campaign performance data (e.g., engagement rates, conversions) and customer behavior (e.g., preferences, purchase history).
Robust reporting delivers actionable insights, enabling precise targeting and personalized campaigns that increase opportunity creation.
This data-driven approach reduces manual analysis time, boosting marketing team productivity.
Option A (Chatbots): Chatbots are more relevant to service, not campaign execution.
Option B (Content Generation): ML can assist with content, but it's not the primary productivity driver in this OMBP.
Option C (Trend Forecasting): Forecasting informs strategy but doesn't directly enhance execution productivity.
Oracle's "Oracle AI for Fusion Applications" and "CX Marketing" guides emphasize AI's role in advanced analytics and targeting for marketing processes.

12. Frage
Which metric is essential for a comprehensive evaluation of the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service?

A. Service Agent Response Time, which measures how quickly the service agent responds.
B. Total Number of Customer Inquiries Handled, which considers the quality and complexity of the issues resolved.
C. Internal Help Desk Ticket Resolution Rate, which measures how internal issues are resolved.
D. Resolve Time, which captures the efficiency of the resolution process.

Antwort: D

Begründung:
The Customer Contact to Resolution OMBP focuses on efficiently resolving customer issues. The essential metric for a comprehensive evaluation is Resolve Time, which captures the efficiency of the entire resolution process.
Scope: Measures the duration from contact initiation to issue closure, encompassing agent response, troubleshooting, and solution delivery.
Importance: Shorter resolve times indicate higher efficiency, directly impacting customer satisfaction and agent performance.
Option A (Response Time): Only measures initial contact, not full resolution.
Option C (Internal Rate): Focuses on internal issues, not customer-facing resolutions.
Option D (Inquiry Count): Reflects volume, not efficiency or quality.
Oracle Fusion Cloud CX Service documentation, such as "Service Center Guides," identifies Resolve Time as a core metric for this OMBP.

13. Frage
How does the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service enhance service agent performance and customer satisfaction?

A. By providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
B. By automating customer inquiries and reducing agent interaction.
C. By focusing on agent training, leaving the actual service request resolution process unchanged.

Antwort: A

Begründung:
The Customer Contact to Resolution OMBP enhances agent performance and customer satisfaction by providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
Knowledge Base: Offers a repository of solutions for quick reference.
AI-Powered Search: Delivers instant, relevant answers, reducing resolution time.
Real-Time Context: Provides customer history and issue details, enabling personalized, accurate responses.
Impact: Agents resolve issues faster and more effectively, improving satisfaction.
Option A (Automation): Full automation reduces agent involvement, contrary to enhancing performance.
Option B (Training Focus): Training alone doesn't address real-time resolution needs.
Oracle Fusion Cloud CX Service documentation, like "Service Center Guides," emphasizes these tools for this OMBP.

14. Frage
Which three are key capabilities of Oracle Cloud Success Navigator?

A. Provides guidance for implementation.
B. It offers guidance for continuous innovation.
C. It is a place to renew your Oracle Cloud Service subscriptions.
D. It is a source of online product documentation.
E. It offers preconfigured starter environments.

Antwort: A,B,E

Begründung:
Oracle Cloud Success Navigator is a tool designed to support organizations throughout their Oracle Cloud journey. Its three key capabilities are:
C . Provides Guidance for Implementation: Offers step-by-step advice, best practices, and resources to ensure successful deployment of Oracle Cloud solutions.
D . Offers Guidance for Continuous Innovation: Helps customers explore new features and updates to maximize value and stay competitive.
E . Offers Preconfigured Starter Environments: Provides ready-to-use configurations (e.g., with OMIPs) to accelerate adoption and reduce setup time.
Option A (Product Documentation): Documentation exists elsewhere (e.g., docs.oracle.com), not as a primary Navigator function.
Option B (Subscription Renewal): Renewals are managed through other Oracle portals, not Success Navigator.
Per "Oracle Cloud Applications Readiness" and "Get Started" guides, these capabilities align with Success Navigator's purpose of guiding and accelerating cloud success.

15. Frage
......

Die Zertifizierungsprüfung von Oracle 1Z0-1161-1 ist ein unerlässlicher Teil im IT-Bereich. Aber wie kann man in kurzer Zeit bessere Resulate bei weniger Einsatz erzielen? Fast2test ist Ihre beste Wahl. Die Schulungsunterlagen zur Oracle 1Z0-1161-1 Zertifizierungsprüfung von Fast2test sind von erfahrenen IT-Experten entworfen, deren Korrktheit zweifellos ist. Wenn Sie noch besorgt sind, können Sie einen Teil von den kostenlosen Testaufgaben und Antworten herunterladen, bevor Sie die Schulungsunterlagen von Fast2test benutzen.

1Z0-1161-1 Deutsche: https://de.fast2test.com/1Z0-1161-1-premium-file.html